Doug has over twenty years of healthcare experience including strategy and strategic planning, physician engagement, clinical integration, accountable care, high reliability, clinical operations and large integrated consulting engagements. He has helped large systems, academic medical centers and community hospitals align governance, strategy, operations and outcomes with evidence-based clinical excellence, emerging healthcare reimbursement models, market demand and increased risk.
Before founding HAC, Doug served as the System Director for Quality and Patient Safety at a large, award-winning healthcare system in the south. His worked focused on engaging physicians in performance improvement activity through an Accountable Care Organization. Doug has over 10 years of consulting experience, much of it spent at traditional expense-reduction and revenue-enhancement consulting firms. His consulting work focused on engaging physicians and executives in meaningful dialogue and change connected to measurable and evidence-based improvement. At HAC Doug serves in roles including Board and Executive Services, Physician Engagement & Facilitation and Project Direction. He works with hospitals, healthcare systems and other consulting firms to optimize clinical enterprise through High Reliability, Physician Engagement, and Clinical Excellence
HAC Services Include:
Board & Executive Services
Education-
High Reliability Organizational Models
High Reliability Leadership Development
High Performance Orientation
Development-
Board Governance Assessments & Strategy Development
Board Governance/Management Interventions
Organizational Model/Culture Assessment & Design
Strategy & Execution-
Physician Engagement Strategy & Execution
Strategy & Strategic Planning
Goal Setting & Benchmarking
Data Display & Analysis for Leadership
Reporting Processes and Strategy
Quality & Patient Safety
Education & Leadership-
Leadership Education & Development
Long Term & Interim Management
Operations-
Process & Workflow Analysis and Redesign
Improvement Program Development & Implementation
Metrics Review & Optimization
Change Management
Crisis Intervention
Operations-
Process & Workflow Analysis and Redesign
Improvement Program Development & Implementation
Metrics Review & Optimization
Change Management
Crisis Intervention
Regulatory Services-
Compliance Assessment & Implementation
JC/CARF/DNV Accreditation
Immediate Jeopardy Remediation
Infection Prevention
Infection Prevention
Education & Leadership-
Leadership Education & Development
Long Term & Interim Management
Leadership Education & Development
Long-term and Interim Program Management
Operations-
Improvement Program Development & Implementation
Remote Surveillance Support for NHSN Data Submission